Revenue Cycle Management Services That Feel Like an Extension of Your Team
Improve collections, reduce denials, uncover revenue leakage, and gain complete visibility into your revenue cycle with personalized RCM support from Acuity Health Solutions.
Trusted by 500+ Physicians
Catering to 40+ Specialties
1100+ Certified Medical Billers & Coders
End-to-End RPA Billing Solutions
Up to 98% First Pass Clean Claim Rate
Why Healthcare Practices Choose Acuity Health Solutions
We Don't Just Process Claims. We Track Your Practice's Income.
Many RCM companies really care about the volume of transactions. That’s not the case at Acuity Health Solutions. We collaborate with healthcare providers to gain insight into their particular issues and challenges, uncover the aetiology behind the loss of revenue and offer practical solutions to enhance collections and reimbursement results.
We work on these aspects:
Understanding your practice
Providing personalized support
Improving workflows
Identifying revenue leakage
Maintaining proactive communication
Delivering measurable financial outcomes
Our Success in Numbers
$ 300 M+
Value of claims processed
24
Accounts Receivable Days
36 Hours
Turn Around Time (TAT)
99 %
Customer Retention
2.5 M
Number of Claims Processed
98 %
First Pass Clean Claims Rate
10% - 15%
Revenue Improvement
30 %
Reduction in A/R
Common Revenue Cycle Problems We Solve
Is Revenue Slipping Through the Cracks?
Many practices have revenue issues for which they are not fully aware of the reasons.
Common issues include:
High claim denials
Slow reimbursements
Growing accounts receivable
Revenue leakage
Prior authorization delays
Staffing Shortages
Underpayments
Poor Billing Visibility
Coding-Related Denials
Weak Follow-Up Processes
Without mediation, such challenges might have huge implications for profitability and cash flow.
Revenue Leakage: The Hidden Cost of Poor RCM
Inadequate RCM can lead to revenue leakage, which costs you more money.
Revenue leakages usually happen covertly due to a number of small operational problems that ensnare over time. Common sources include
Staffing Shortages
Authorization failures
Coding mistakes
Claim rejections
Untouched denials
Aging A/R balances
Underpayments
Missing follow-up activities
Documentation gaps
A lot of practices are surprised at how much recoverable revenue lies within their current processes.
Our End-to-End Revenue Cycle Management Services
Front-End Revenue Cycle
The ideal revenue cycle actually starts before a patient is treated.
Services include:
- Patient access and registration
- Insurance eligibility verification
- Benefits verification
- Prior authorization management
Mid-Cycle Revenue Management
Efficient claiming and documentation are essential to the success of the reimbursement process.
Services include:
- Charge capture review
- Medical coding support
- Claim scrubbing
- Claim submission
- Clearinghouse rejection resolution
Back-End Revenue Cycle
Our team takes action to see the claims get paid.
Services include:
- Denial management
- Appeals and reconsiderations
- Accounts receivable follow-up
- Payment posting
- Underpayment recovery
- Patient billing support
Our Revenue Cycle Assessment Process
We Identify Problems before We Recommend Solutions.
We do not take it for granted that every practice has to deal with the same challenges as we do when we are billing, unlike many billing vendors.
We start with a detailed evaluation of:
The result is a clear roadmap that identifies what’s working, what’s not, where revenue is being lost, and what should be prioritized first.
How Acuity Health Solutions Works Differently
Not Another Outsourced Billing Vendor
The majority of vendors Claim, Post payment, and provide reports. Acuity Health Solutions goes further.
- Investigate problems
- Track root causes
- Communicate proactively
- Improve workflows
- Support operational decisions
- Build long-term partnerships
- Become an extension of your team
This practical solution can help practices to make viable financial changes instead of short-term gains.
Revenue Cycle Metrics We Help Improve
Better decision-making is made possible with visibility.
We have the practices to improve and monitor:
Clean Claim Rate
Net Collection Rate
First Pass Resolution Rate
Denial Rate A/R Days
Collection Performance
Reimbursement Speed
Authorization Success Rate
Through effective monitoring of these key performance indicators, healthcare organizations can identify problems at an initial stage and improve their revenue cycle efficiency.
Compliance & Certifications
HIPAA-Compliant : Strict data security protocols and confidentiality standards to safeguard protected health information (PHI) at every stage.
ISO-Certified : Structured quality management processes ensuring consistent performance, operational excellence, and continuous improvement in every billing cycle.
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Specialty-Specific Revenue Cycle Management
Customized RCM Solutions for Every Specialty
Technology & Human Expertise
Although technology is critical to the revenue cycle in today’s world, software is not the answer to revenue issues.
We support:
EHR integration
Practice management systems
EFT and ERA setup
Payer portals
Reporting dashboards
The real secret to success is having technology and professionals with payer experience, billing workflows, and reimbursement challenges.
Real Client Success Stories
Revenue Improvements Backed by Real Results
Tennessee Oculoplastic RCM Success Story
Identified ~30% revenue leakage
Improved collections
Stabilized billing operations
New Jersey Behavioral Health Practice Growth
Credentialing support
Billing support
Practice launch assistance
Tennessee Ophthalmology Practice RCM Transformation
Revenue cycle optimization
Claims management support
Denial reduction strategies
Why Practices Stay With Acuity Health Solutions
Long-Term Partnerships, Not Short-Term Contracts
This is exactly the level of personalized service and accountability evidenced by Acuity Health Solutions, which is why so many healthcare organizations are choosing to remain with Acuity Health Solutions as well.
We provide:
- Dedicated support
- Transparent communication
- Revenue visibility
- Operational guidance
- Consistent follow-up
- Long-term partnership focus
The clients view us as part of their team rather than a vendor.
Frequently Asked Questions
Revenue Cycle Management is the process of tracking patient revenue from patient scheduling to final payment collection.
Yes. We serve independent providers, speciality practices and multi-location healthcare organizations.
Yes. We work with a wide range of EHR and practice management systems.
Absolutely. Our assessments enable revenue leak detection and performance improvement opportunities.
Yes. Keep an A/R recovery and denial management team in-house.
Let us Find Out What is Stopping You From Growing Revenue
Claim denials, delayed collections, revenue leakage, hiring problems, operational inefficiencies, they are all related. Equipped with a collaborative lens on the revenue cycle, proactive communication, and a commitment to long-term partnership, our personalized approach enables healthcare organizations to improve financial performance and reduce uncertainty surrounding their revenue cycle operations.